Our Customer Response Centre based in Denton, Manchester not only take important breakdown calls from customer’s sites they also assign work priorities, issue vital management information and also manage the day to day activities of our mobile engineering teams, providing valuable job information to both our engineers and customers on the status and scheduling of work orders. Our engineers utilise the most up to date handheld technology to ensure live tracking of work orders from inception to completion is available.

24/7 multi-site service delivery is a customers’ expectations and VINCI deliver this service nationwide. We ensure that engineering resource is available to all customers we support at any time, 7 days a week.