compliance and support services administrator in Whetstone

whetstone, greater london
job category
construction & property
job type
reference number
robert davies, randstad cpe
01489 560180
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job description



Ability to work on own initiative

Good numerical skills

IT literate


Ability to prioritise workload and work under pressure


To provide administration support to the compliance and support services team who would be overseeing the contractor accreditation scheme and Out of Hours service.

  • To monitor the CAS inbox which receives all requests from Property Managers for contractor set ups.

  • To manage the CAS Onbase workflow to ensure that all contractors signing up to the scheme have sent the correct documents.

  • To ensure all renewal documents are obtained upon expiry of the contractors' insurance (if signed up as an approved contractor).

  • To ensure that all contractors added to the system comply with the requirements set out by HML/ARMA.

  • To distribute all Data Capture forms received from the Out of Hours service to the relevant PM.

  • To liaise with the Out of Hours provider in regards to any complaints/queries received from the PMs in regards to the service that has been received.

  • To keep all spreadsheets up to date so that the correct information is held by the Out of Hours service provider in regards to property information and Property Manager.

The successful candidate will be required to help the team leader develop the systems and processes that are already in place for the Contractor Accreditation Scheme and Out of Hours service whilst ensuring that the current service continues to meet expectations.

The candidate will be required to have a working knowledge of Onbase and be confident using Excel.

Due to the volume of incoming correspondence received from Property Managers, the candidate will need to be able to work under pressure and prioritise their workload effectively.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.



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