property manager assistant in Richmond upon Thames

richmond upon thames, greater london
job category
construction & property
job type
reference number
dailam fard, randstad cpe
apply now

job description

Property Manager Assistant - Richmond (block)

Are you looking for a step up into block mnagamement? We are seeking someone with previous experience in a high-pressure environment, where property experience in beneficial but not essintial. We are able to give individuals a clear career path, with great opportunities for progression!


* Well developed interpersonal and oral communications skills
* Customer focused
* Ability to multi-task
* Very strong organisation skills
* Ability to work on own initiative

Main Responsibilities & Duties


To work as part of a team supporting Branch Managers and Property Managers dealing with:

* Demands
* Invoice processing
* Arrears processing
* Letters and reports
* Year end accounts issue and control
* Issue budgets and control (on time)
* Ensure data is up to date
* Ensure mail is dealt within the team (paper & electronic)
* Ensure telephones are answered and clear messages are taken
* Ensure where possible that all enquiries are dealt with rather than referring the enquiry elsewhere
* Assist administrative tasks to ensure a high level delivery of service
* Support your team with all aspects of the service
* To be aware of all managers daily tasks/whereabouts and when absent for more than one day ensure emails and mail is read and appropriate action is taken with them.
* Respond to correspondence/emails including those from Directors, lessees and tenants - as requested by your team. Where a Property Manager is absent and unsure what action should be taken respond advising that the matter will receive attention upon the Property Manager's return.
* Contact contractors to ascertain whether they are able to carry out works and issue work order forms from PMS - checking with Directors in the first instance if authorisation is required.
* Monitor contractors' performance.
* Follow through and complete jobs, updating database.
* Issue keys to contractors and monitor safe return - recording this information in the key book.
* Ensure that key cabinets are kept secure and closed at the end of each day.
* Arrange meetings and inspections for the Property Managers and undertake inspection/attend meetings as directed.
* Update the Approved Contractors List liaising with our Major Works Department and giving feedback of their efforts.
* Ensure that all necessary contracts and annual inspections are in place.
* Advise all lessees and/or tenants of impending works, etc.
* On manager's instructions - write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, untaxed vehicles, pets, etc.


* Answer telephone calls and take the appropriate action.
* Check, code and input invoices.
* Assisting with works orders.
* Produce weekly/monthly/annual reports.

Please apply using a recent CV to be considered for this position.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.



apply now