Our history

Tailored. Local. Personal.

HML is a provider of property management, insurance, and ancillary services. Established in 1991, the company has grown quite considerably, now with over 30 years’ experience. HML continues to follow a strategy of growth both organically and by acquisition, in order to fulfil its ambition of establishing HML as a leading brand across the property services market. 

HML currently manages over 100,000 residential units and employs over 650 staff.

To date, HML has grown principally through acquisitions which have been structured geographically to create hubs of local property management operations throughout the Greater London region and beyond. Our flexible, personal approach ensures client satisfaction because we understand each property is different and unique. We have a number of strategically placed offices, spanning the UK from north to south and east to west to cater for our existing, and growing, customer base.

What we do

Our primary concern is to ensure managed properties are well cared for so that our clients can rest assured that their property is in safe hands.  

While our focus is on providing the best possible property management service, we can also offer our clients associated professional and tailored solutions. This strengthens our overall service offering, helping to take the stresses out of the day-to-day management of our client’s property.

Our core Services include:

  • Day to day running and management of a development
  • Complete financial management
  • Placing of insurance in accordance with the terms of the lease (where applicable)
  • Accounts preparation
  • Routine inspections
  • Regular communication
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Our mission & our values

Mission

“Through excellent personal customer service, we aim to be the leading independent professional property services company within the management sector.”

Core Values

  • Outstanding customer service
  • Integrity and professionalism
  • Reward, recognition and innovation
  • Respect for fellow employees
 

Corporate Social Responsibility (CSR)

We understand the importance of being a responsible employer and our commitment to the future of our properties and their communities.

We therefore make a positive effort to attempt to preserve our environments as best we can. We look to source local contractors; keeping costs down for our clients whilst supporting local enterprise and community wellbeing.

We run our business in accordance with our mission statement; all of which go hand in hand with our business statement and values.

Committed to Equal Opportunity

Equality and diversity in the workplace mean a lot of things. They're about respecting our staff for their individual age, gender, race, cultural background, career experience, skills, beliefs (religious and philosophical), sexual orientation, and more.

But when we ask, "What is diversity in the workplace?" is it simply a matter of ticking every box and then doing nothing more?

No, it's far more than that……at HML we promote equality and diversity as having such a diverse workforce with people from all kinds of backgrounds widens the range of thinking that takes place in our teams. When you put a bunch of very different people (but all of them talented) in a room, you're stimulating their creativity by allowing them to present their unique ideas.

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There are lots of great reasons to join HML

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